The NYC Plug
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Privacy Policy

Last updated: July 5, 2026

This Privacy Policy explains how Dashible, Inc., a Delaware corporation (“Dashible,” “we,” “us,” or “our”), collects, uses, and shares information when you use The NYC Plug, including nycplug.net, our mobile applications, and related services (the “Service”). By using the Service, you agree to this Policy. The Service is intended for adults 21 and older.

1. Information we collect

Information you provide

  • Account & contact details: your email address, a password if you set one, and, optionally, your name, when you sign up, sign in, claim a dispensary, subscribe to our newsletter, or contact us.
  • User content: reviews, ratings, photos, and comments you submit, including any information you choose to include in them.
  • Game and chat inputs: words you type into mini-games and questions you ask AI chat assistants. Please do not include sensitive personal information in these inputs.
  • Messages: the contents of messages you send us through the contact form or by email.
  • Payment information (business subscribers): payments are processed by Stripe. We receive subscription status and limited billing details, but we do not store full card numbers.

Information collected automatically

  • Device & usage data: such as IP address, browser or device type, pages viewed, and interactions, collected through standard server logs and analytics (Google Analytics).
  • Cookies & local storage: small data files used to keep you signed in, remember your 21+ age acknowledgement, store game scores on your device, and operate the Service (including in-app browsing, where our mobile app identifies itself with an app cookie). See “Cookies” below.
  • Approximate location: if you grant permission, your device’s location is used to show dispensaries near you and, if you use loyalty punch cards, to confirm a punch happened near the participating dispensary. You can decline or revoke location access at any time in your browser or device settings; we then default to a general map center.
  • Game activity: scores, baselines, personal bests, and run history from the mini-games. This data lives on your device; if you are signed in, it is also stored in your account so your record follows you across devices.
  • Loyalty activity: punches, timestamps, and reward redemptions for punch cards you join.

2. How we use information

  • operate, maintain, and improve the Service and its features;
  • authenticate you and keep your account and our Service secure;
  • display dispensaries near you and provide search, maps, and directions;
  • publish and moderate user content (including automated review of reviews and photos);
  • run the mini-games (including storing your scores and, for word games, automated validation of your entries) and operate loyalty punch cards;
  • generate AI chat responses about dispensaries, using the content of your question and the relevant listing’s information;
  • process subscription payments and manage business accounts (via Stripe);
  • send transactional messages (e.g., sign-in links, claim verifications, receipts) and, if you opt in, newsletters;
  • respond to your inquiries and provide support;
  • detect, prevent, and address fraud, abuse, and security issues; and
  • comply with legal obligations and enforce our terms.

3. Cookies & similar technologies

We use strictly necessary cookies and local storage to keep you signed in, remember your 21+ age acknowledgement, and store game scores and preferences on your device. Our mobile app sets cookies that tell the site it is running inside the app and, when you are signed in, that authenticate you to your account. We use Google Analytics to understand how the Service is used; you can limit analytics with browser settings or Google’s opt-out tools. Disabling some cookies may affect functionality such as staying signed in.

4. How we share information

We do not sell your personal information. We share information only as described below:

  • Service providers: vendors that help us run the Service, under contracts that limit their use of your information. These currently include our hosting and database provider (Railway), our email provider (Resend), our payments processor (Stripe), our analytics provider (Google Analytics), AI providers used for content moderation, chat responses, and word-game judging (such as DeepSeek, Google, and OpenAI), and mapping and business-data providers (such as Carto, Google, and similar services).
  • Participating dispensaries: if you join a dispensary’s loyalty punch card, that dispensary can see your punch activity for its card so it can honor rewards.
  • Public content: reviews, ratings, photos, and the display name you choose are visible to others by design.
  • Legal & safety: when we believe disclosure is required by law or necessary to protect the rights, property, or safety of Dashible, our users, or the public.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
  • Aggregated or de-identified data, which cannot reasonably identify you.

5. AI processing

Some features send limited content to AI providers to work: questions you ask a dispensary’s chat assistant (along with that listing’s public information), words you enter in word games (for validity judging), and user content submitted for moderation. We send only what the feature needs, and we do not permit these providers to use your content to train their models where such controls are offered. Do not include sensitive personal information in chat or game inputs.

6. Third-party services

The Service integrates and links to third-party services (for example, maps, directions, dispensary websites, payment processing, and official government resources). Those parties’ handling of your information is governed by their own privacy policies, which we encourage you to review.

7. Your choices & rights

  • Access & correction: you may request a copy of, or correction to, personal information we hold about you.
  • Deletion: you may request deletion of your account and associated personal information (including synced game history), subject to legal exceptions.
  • Newsletter: you can unsubscribe at any time using the link in any newsletter email; we use double opt-in, so we only email subscribers who confirm.
  • Location: you can decline or revoke location access in your browser or device settings.
  • Game history: signed-out game scores live only on your device and can be cleared by clearing your browser data; signed-in history can be deleted with your account.
  • State privacy rights: depending on where you live (for example, California and certain other U.S. states), you may have additional rights to access, delete, correct, or limit the use of your personal information, and to not be discriminated against for exercising them. We do not sell personal information or use it for cross-context behavioral advertising.

To exercise any of these rights, email us at [email protected]. We may need to verify your identity before responding.

8. Data retention

We retain personal information for as long as needed to provide the Service and for legitimate business or legal purposes. Account-synced game history is kept while your account is active. When information is no longer needed, we delete or de-identify it. Public user content may remain visible until you remove it or request removal.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect your information, including hashed passwords and encrypted connections. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

10. Children

The Service is for adults 21 and older. We do not knowingly collect personal information from anyone under 21 (or under 13 in any case). If you believe a minor has provided us information, contact us and we will delete it.

11. U.S. processing

We operate in the United States, and your information is processed here. If you access the Service from outside the U.S., you understand that your information will be processed in the U.S., where data-protection laws may differ from those in your location.

12. Changes to this Policy

We may update this Policy from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance.

13. Contact

Dashible, Inc. (a Delaware corporation)
138-44 Queens Boulevard, Suite 451, Briarwood, NY 11435
[email protected]